COMMUNITY TRANSFORMATION
Build a Mobility System Your Community Can Depend On.
Transportation barriers are rarely solved by adding one more ride option. Communities thrive when transportation becomes a shared system instead of a series of disconnected programs.
Real community transformation happens when local leaders, transportation providers, healthcare organizations, employers, nonprofits, public agencies, funders, and residents work together to build a shared way for people to reach care, work, food, education, family, and opportunity.
Catch a Ride Network helps communities turn existing transportation resources into a coordinated mobility system—supported by local leadership, award-winning technology, human support, transportation case management, volunteer-driver capacity, data, and long-term planning.
Community Transformation is a sponsored partnership. Annual investment begins at $250,000 and may range to $2 million or more, depending on community size, geography, transportation gaps, direct-support needs, service model, and long-term goals.
A Community Mobility System Needs More Than Good Intentions. It Needs a Committed Local Investment.
Catch a Ride does not arrive in a community and wait for funding to materialize after launch.
Community Transformation begins when an organization—or a coalition of organizations—commits to sponsoring the work. That investment makes it possible to bring people together, understand local barriers, coordinate transportation options, support riders, build volunteer capacity, train partners, collect meaningful data, and create the systems needed for long-term access.
The strongest partnerships begin with an anchor sponsor that sees transportation as essential infrastructure for health, workforce stability, family wellbeing, older-adult independence, veteran access, and community prosperity.
Who Can Sponsor Community Transformation?
County, City, or Regional Government
Build a coordinated local mobility system that supports residents, public transit, healthcare access, workforce participation, and economic development.
Corporate or Employer Coalition
Help workers reach jobs, training, childcare, healthcare, and essential services while strengthening the communities where employees and customers live.
Transit Agency or Transportation Authority
Strengthen public transit, referral pathways, rider communication, first- and last-mile options, and coordination with local services.
Health System, Hospital, or Health Plan
Improve access to care, reduce transportation-related missed appointments, strengthen community benefit efforts, and support population health.
Foundation or Family Philanthropist
Create measurable local impact while helping a community build durable systems—not simply short-term transportation assistance.
Economic Development or Workforce Organization
Help employers recruit and retain workers while expanding access to training, education, and economic opportunity.
“The community brings leadership, relationships, and investment. Catch a Ride brings the systems, tools, people, and coordination needed to make those assets work together.”
A sponsor may be one anchor organization or a blended group of public, private, healthcare, philanthropic, and employer partners.
From Separate Transportation Programs to One Shared Community Mobility
When Transportation Is Fragmented
People are handed phone numbers, told to call multiple providers, wait on separate eligibility decisions, or try to navigate public transit, volunteer programs, rideshare, taxi services, medical transportation, and local resources on their own.
Healthcare providers, nonprofits, employers, schools, and public agencies may all be trying to solve transportation separately—often with limited staff time, incomplete data, and few ways to see the full picture.
When a Community Builds a Shared Mobility System
Local partners can identify needs together, coordinate transportation through shared tools, offer more than one ride option, support riders through real people, strengthen volunteer capacity, track local outcomes, and use what they learn to improve access over time.
The result is not simply more rides. It is a stronger local system for health, employment, independence, family stability, and community connection.
Community Transformation helps communities move from responding to transportation crises one person at a time to building dependable mobility infrastructure people can rely on.
What a Sponsored Community Transformation Partnership Includes
Start With Listening, Not Assumptions.
Every Community Transformation partnership includes dedicated Catch a Ride community engagement support.
A Community Engagement Consultant works alongside local leaders, nonprofits, healthcare providers, transportation partners, employers, public agencies, schools, faith communities, and residents to understand local barriers, identify existing strengths, and build trust around a shared approach.
What This Makes Possible
A mobility system designed around real-life needs—not generic assumptions about what a community requires.
Bring the Right People to the Same Table.
In many communities, Catch a Ride helps establish and support a Mobility Leadership Circle.
This local group brings together people who see transportation barriers from different angles: healthcare providers, employers, public agencies, transit partners, nonprofit leaders, veteran-serving organizations, older-adult advocates, educators, small businesses, riders, caregivers, and community champions.
The Circle helps identify gaps, review local feedback, co-create solutions, strengthen partnerships, explore funding opportunities, and guide long-term sustainability.
What This Makes Possible
Shared ownership of a challenge that affects health, employment, family stability, independence, and opportunity.
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Use Technology to Make Existing Transportation Work Harder.
Catch a Ride is powered by SkedGo’s Mobility as a Service technology, helping communities bring multiple transportation options into one coordinated system.
The platform can support trip planning, transportation coordination, provider integration, booking workflows, program guidelines, reporting, and rider access across public transit, volunteer drivers, rideshare, taxi, microtransit, accessible providers, and local fleets.
What This Makes Possible
One coordinated platform instead of disconnected phone numbers, spreadsheets, invoices, schedules, and transportation vendors.
Technology Trust Line
SkedGo has been recognized with multiple mobility and technology awards, including Juniper Research’s Best MaaS Platform recognition and other awards for intelligent mobility and smart-city innovation.
Small Supporting Copy
Technology is most effective when it remains human-centered. Catch a Ride combines digital coordination with real people who can help riders, partners, and providers navigate the moments when transportation does not go exactly as planned.
Make Transportation Easier to Navigate—Especially When Life Is Complicated.
Community Transformation includes the human support that technology alone cannot provide.
Catch a Ride Transportation Case Managers and Mobility Support Center staff can help people understand transportation options, arrange support, troubleshoot changes, connect riders with other community resources, and make sure transportation plans work around real-life needs.
This is especially important for people managing chronic illness, disability, pregnancy, caregiving responsibilities, job schedules, rural travel, language barriers, or multiple appointments across different systems.
What This Makes Possible
A person does not have to solve transportation alone when a route changes, an appointment runs late, a child needs a car seat, or a rider needs a more accessible option.
Build More Than a Ride Program. Build Local Connection.
Volunteer drivers can be an important part of a community mobility system, especially in rural communities, communities with limited public transportation, or situations where a person needs flexible, trusted, door-to-door support.
Catch a Ride can help communities recruit, screen, orient, train, schedule, support, and recognize volunteer drivers while providing mileage reimbursement tools, trip coordination, communication support, and safeguards appropriate to the program.
What This Makes Possible
A more flexible transportation network that builds local pride, personal connection, and practical support without expecting volunteers to operate alone.
The current Catch a Ride model includes volunteer-driver integration, screening, scheduling, and mileage-reimbursement tools; internal program materials also document volunteer-driver development as part of rural mobility work in Haywood County and other communities.
Learn What Is Working—and What Needs to Change.
A Community Transformation partnership helps communities move beyond anecdotal transportation stories alone.
Catch a Ride can support local reporting on trip purpose, transportation mode, program use, rider needs, service gaps, geographic barriers, provider capacity, funding patterns, and emerging opportunities.
Communities can use this information to improve service design, strengthen grant applications, inform public-transit planning, support healthcare partnerships, demonstrate employer needs, and advocate for policy or funding changes.
What This Makes Possible
Better decisions today—and stronger evidence for the transportation investments communities will need tomorrow.
HOW COMMUNITY TRANSFORMATION UNFOLDS
Build the System in Stages. Grow With Intention.
The pace, sequence, and scope are tailored to each community. Some communities begin with a focused pilot. Others are ready to launch a regional or countywide mobility system.
Phase 1: Align Around the Need
Identify the sponsor, bring key partners together, define the priority population or community challenge, and agree on the outcomes the work should support.
Examples: Healthcare access, workforce transportation, veteran mobility, older-adult independence, maternal health, rural access, public-transit coordination, or a combination of needs.
Phase 3: Launch the Local Mobility Network
Set up technology, onboard partners, establish program guidelines, coordinate providers, recruit volunteers where appropriate, train local organizations, and begin serving people.
Examples: Mobility Wallets, Community Booking Accounts, public-transit support, volunteer-driver services, healthcare referral pathways, and Transportation Case Management.
Phase 5: Build Long-Term Sustainability
Use partnerships, data, local leadership, sponsor engagement, public funding, healthcare investment, employer participation, and philanthropy to create a durable future.
Examples: Public-transit contracts, health-system partnerships, employer transportation funds, regional collaboration, foundation support, or shared county-level investment.
Phase 2: Listen, Map, and Design
Conduct community engagement, map transportation resources, identify service gaps, establish the Mobility Leadership Circle, and design a practical local model.
Examples: Provider mapping, rider listening sessions, transportation needs assessment, employer interviews, referral-process review, and funding analysis.
Phase 4: Measure, Improve, and Expand
Review rider experience, partner feedback, transportation usage, service gaps, and funding needs. Strengthen what is working and adjust what is not.
Examples: Improving trip availability, expanding service hours, strengthening provider capacity, refining eligibility, adding new referral partners, or increasing volunteer recruitment.
SPONSORED COMMUNITY PARTNERSHIPS
Community Transformation Begins With a Committed Annual Investment.
Each Community Transformation partnership is designed around local geography, existing transportation resources, priority populations, sponsor goals, and the scale of change a community is ready to pursue.
Annual investment begins at $250,000 and can range to $2 million or more for regional or multi-community transformation.
Focused Community Launch
Annual Investment Starting at $250,000
Designed for a community, county, priority population, or focused geography ready to begin building shared mobility infrastructure.
A focused launch may include:
✔ Community engagement and local relationship-building
✔ Mobility Leadership Circle development
✔ Transportation-resource mapping
✔ Initial SkedGo platform configuration
✔ Partner onboarding and program guidelines
✔ Transportation Case Management capacity
✔ A targeted direct-access, Mobility Wallet, or referral-support fund
✔ Initial provider and volunteer-driver development
✔ Early reporting and community learning
Countywide or Regional Growth
Typical Annual Investment: $500,000–$1 Million
Designed for communities ready to expand beyond a focused pilot and build a more integrated local transportation network.
This level may support:
✔ Multiple service areas or priority populations
✔ Broader transportation-provider integration
✔ Expanded Mobility Wallet or transportation-assistance funding
✔ Community Booking Accounts for multiple local organizations
✔ Dedicated community engagement and partner convening
✔ Volunteer-driver growth and mileage-support infrastructure
✔ Public-transit coordination and referral integration
✔ Expanded reporting, evaluation, and sponsor impact updates
Transformational Regional Partnership
Annual Investment: $1 Million–$2 Million+
Designed for regional, multi-county, health-system, or large-scale community transformation efforts that need significant direct support and durable operating infrastructure.
This level may support:
✔ Multi-community or multi-county deployment
✔ Extended Mobility Support Center and Transportation Case Management capacity
✔ Major provider-network development
✔ Public-transit, microtransit, volunteer, and private-provider coordination
✔ Large-scale Mobility Wallet or flexible transportation-assistance funds
✔ Workforce, healthcare, veteran, older-adult, and maternal-health initiatives
✔ Formal evaluation, policy learning, and systems-change strategy
✔ Sustainability planning across public, private, healthcare, and philanthropic funding sources
These are planning examples—not fixed packages. Every Community Transformation partnership is designed with the sponsor around local needs, readiness, transportation supply, direct-support demand, and long-term goals.
The Scale of the Challenge Shapes the Scale of the Investment.
Community Transformation costs vary because communities face different transportation realities.
✔ Geographic size and rural distance
✔ Number of people or priority populations served
✔ Existing transportation-provider capacity
✔ Public-transit availability and service hours
✔ Need for accessible, door-to-door, or specialized transportation
✔ Demand for direct transportation funding or Mobility Wallets
✔ Number of local organizations using Community Booking Accounts
✔ Need for volunteer-driver development
✔ Required staffing, case management, and community engagement
✔ Data, reporting, evaluation, and policy-learning goals
✔ Sponsor visibility, employee engagement, or local-event objectives
A Community Transformation partnership is not a one-time transportation grant. It is an investment in the shared systems, people, relationships, technology, and resources that help a community solve transportation barriers more effectively over time.
COMMUNITY LEARNING AND SYSTEMS CHANGE
Better Mobility Data Can Help Communities Change More Than Transportation.
Every ride tells part of a larger story.
When communities understand where people are traveling, why transportation is needed, what barriers remain, which providers are working, where costs are rising, and where people are still being left behind, they can make stronger decisions.
Catch a Ride helps communities turn transportation activity into useful local learning—supporting grant applications, public-transit planning, health-system strategy, workforce investment, aging services, veteran access, and future policy conversations.
Four-Part Flow
Rider Experience
What people need to reach care, work, food, education, family, and community.
Community Data
Transportation demand, trip purpose, provider availability, geographic gaps, access barriers, and service patterns.
Local Learning
Shared insight for community leaders, sponsors, transportation partners, healthcare organizations, employers, and public agencies.
Stronger Decisions
Better funding strategies, more responsive transportation systems, stronger partnerships, and evidence that can inform future policy.
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Data sharing, reporting, privacy practices, and community evaluation are structured around program requirements, appropriate safeguards, and local partnership agreements.
Community Transformation Is a Strong Fit When:
Your Community Is Ready To:
✔ Identify an anchor sponsor or sponsor coalition
✔ Bring cross-sector leaders together
✔ Address transportation as a shared community challenge
✔ Invest in both direct access and long-term infrastructure
✔ Build on existing transportation providers and local strengths
✔ Support healthcare, workforce, family, veteran, older-adult, or public-transit priorities
✔ Use local data and feedback to improve over time
✔ Create a pathway toward long-term sustainability
Community Transformation May Not Be the First Step When:
✔ An organization only needs short-term ride coordination for one small group
✔ A hospital, nonprofit, employer, or school needs a standalone transportation-support account
✔ A community wants a one-time transportation grant without local leadership, sponsor participation, or ongoing systems investment
✔ There is not yet an organization willing to sponsor, convene, and help guide the work
In those situations, Catch a Ride can still help through Mobility as a Service, Mobility Wallets, Transportation Support Accounts, training, or targeted transportation initiatives.
Bring a Sponsor. Build a System. Change What Is Possible.
A dependable ride can change one day.
A sponsored community mobility system can change what becomes possible for thousands of people—across healthcare, employment, education, family wellbeing, independence, and local economic opportunity.
Catch a Ride is ready to help your community build the right model. The first step is a committed conversation about the change you want to create—and the investment required to make it real.
Looking for transportation support for your organization? Explore Organization Support →