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HOW CATCH A RIDE WORKS
Better Mobility Starts With What a Community Already Has.
Every community already has transportation resources. Catch a Ride helps connect them into one coordinated system that gets more people where they need to go.
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One call. One portal. One coordinated support system.

One Network. Many Ways to Get There.

Catch a Ride brings the transportation resources a community already has into one coordinated network—so people and organizations do not have to navigate a maze of phone numbers, eligibility rules, schedules, and separate providers on their own.


This approach is often called Mobility as a Service. In plain language, it means there is one trusted place to identify the right transportation option, arrange support, and understand what happened next.


Instead of asking a person to solve transportation alone, Catch a Ride helps communities bring the right options together around real life: a medical appointment that runs late, an early work shift, a child who needs a car seat, an older adult who needs additional support, or a rural trip that crosses county lines.

The transportation options available vary by community, local partners, rider needs, program guidelines, and available funding.

OUR PLATFORM INCLUDES A VARIETY OF MOBILITY PROVIDERS

The Right Ride Is Not Always the Same Ride.

One person may need a bus pass. Another may need wheelchair-accessible, door-to-door service. A veteran may need a volunteer driver. An early-shift worker may need on-demand transportation.

Catch a Ride helps communities coordinate the best available local option based on the person’s needs, location, schedule, program rules, and transportation resources.

Public Transit

Fixed-route, demand-response, rural transit, and transit-pass options that connect people to everyday destinations.

Wheelchair-Accessible Transportation

Accessible providers for people who need mobility equipment support, extra space, or specialized transportation.

Volunteer Drivers

Trusted community members who help people reach appointments, groceries, work, family, and essential services.

Door-to-Door Support

Transportation options that provide additional assistance from pickup through arrival, especially for older adults and people with disabilities.

Rideshare

Flexible, on-demand transportation for trips that need more timing flexibility than traditional transit may provide.

Microtransit

Flexible, community-based shared transportation that can help fill gaps between fixed routes, rural destinations, and local demand.

Taxi Services

Local transportation partners that can support reliable point-to-point service.

Delivery and Essential-Needs Support

In eligible programs, support that helps people access essentials such as food, prescriptions, and other critical items when travel is not possible.

Not every transportation option is available in every community or program. Catch a Ride works with local partners to identify the safest, most practical options available.

BUILDING A LOCAL MOBILITY NETWORK

Communities Already Have Pieces of the Solution. We Help Them Work Together.

Most communities already have transit agencies, volunteer drivers, healthcare providers, employers, nonprofits, public leaders, small businesses, and neighbors who care.

The missing piece is often coordination, flexible resources, trusted navigation, and shared infrastructure.

Local Partners Identify the Need.

Community organizations, healthcare providers, employers, schools, public agencies, and local leaders help identify the transportation barriers people are facing.

Together, we look at who needs support, where they need to go, what transportation is already available, and where the gaps are greatest.

People Receive Dignified, Practical Support.

People may access transportation through a referral partner, a Mobility Wallet, a staff-guided account, public transit support, or a real person by phone.

Catch a Ride helps match each trip to the best available option based on location, schedule, mobility needs, local availability, and program guidelines.

We Build the Right Local Solution Together

We work with partners to map transportation options, define goals, establish program guidelines, identify funding needs, and build a support process that fits the community.

That may mean strengthening public transit, coordinating rides for patients, creating Mobility Wallets, supporting volunteer drivers, helping workers reach jobs, or combining several approaches.

Learn, Improve, and Build Stronger Systems.

Shared reporting, local feedback, partner collaboration, and rider experience help communities see what is working, where gaps remain, and what should grow next.

Over time, a local transportation program can become a stronger mobility system that supports health, employment, independence, and opportunity.

When Someone Needs Help Getting There, Here Is What Happens.

A Trusted Partner Connects Them to Support.

A healthcare provider, case manager, employer, school, nonprofit, housing provider, veteran service organization, or local partner identifies the transportation need.

The Right Support Pathway Is Selected.

Depending on the program, the person may receive a coordinated ride, a Mobility Wallet, staff-guided transportation support, public-transit assistance, or another local mobility option.

The Organization Sees What Is Working.

Partners can track activity, understand how transportation is being used, identify recurring barriers, and use that information to improve support over time.

Catch a Ride Helps Coordinate the Details.

We help make transportation easier to arrange, easier to understand, and easier to manage—so the person is not left trying to solve the problem alone.

Catch a Ride’s role can be hands-on, shared with local staff, or technology-supported—depending on the type of program and level of service selected.

FLEXIBLE SUPPORT FOR ORGANIZATIONS
Start With the Support You Need. Grow When You Are Ready.

Every organization has different staffing, funding, technology, and transportation needs.

Catch a Ride offers several levels of support, all powered by a secure Community Booking Account that helps apply program guidelines, coordinate transportation, manage funding, track activity, and document results.

Catch a Ride Managed Support

We handle transportation for you.

Best fit:

Organizations that want transportation support with minimal day-to-day staff burden.

Transportation Support Accounts

Your staff coordinates transportation.

Best fit:

Organizations that want direct visibility and staff-guided transportation coordination.

Mobility Wallets

Participants choose their own rides.

Best fit:

Programs that want participants to have more choice, independence, and flexibility.

Public Transit Support

Strengthen your local transportation network.

Best fit:

Communities seeking to improve coordination, access, rider support, and long-term transit capacity.

You choose the level of involvement. Catch a Ride helps manage the complexity.

Local Leadership Stays at the Center.

Catch a Ride brings shared tools, coordination, and support—but the people who know a community best remain at the center of the work.

Local partners understand the places, relationships, strengths, barriers, and opportunities that shape everyday life. Our role is to help connect that local knowledge with practical transportation tools and a stronger shared system.

What Local Partners Bring

Community knowledge
Trusted relationships
Local priorities
Referral networks
Funding opportunities
Understanding of the people and places that need support most
Insight into what is working—and what is not

What Catch a Ride Brings

Mobility technology
Transportation coordination
Provider connections
Mobility Wallet tools
Training and technical support
Human rider support
Reporting and data systems
Scalable infrastructure

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Together, communities keep ownership of their local relationships while gaining the tools and support needed to make transportation more dependable.

COMMUNITY-LED PLANNING

In Many Communities, a Mobility Leadership Circle Helps Shape the Way Forward.

A Mobility Leadership Circle brings together people who see transportation barriers from different angles: healthcare providers, employers, public agencies, transit partners, nonprofit leaders, older-adult advocates, veteran-serving organizations, educators, local businesses, riders, caregivers, and community champions.

The Circle creates a regular place to listen, learn, and act together. Members help identify where transportation is breaking down, explore practical solutions, strengthen partnerships, build local awareness, and consider how the work can remain sustainable over time.

Rather than treating transportation as one organization’s responsibility, the Mobility Leadership Circle helps communities build shared ownership of a challenge that affects health, employment, family stability, independence, and opportunity.

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Identify Transportation Gaps

Bring real-life experiences and local data together to understand where people are being left without dependable options.

Co-Create Practical Solutions

Help shape approaches that fit local realities, such as public-transit coordination, volunteer drivers, Mobility Wallets, employer transportation support, or healthcare-access programs.

Build Long-Term Sustainability

Strengthen relationships, identify funding opportunities, support local advocacy, and help create shared responsibility for transportation access.

Waupaca Community Example

In Waupaca County, local employers, community leaders, public partners, nonprofits, and residents came together around a shared concern: too many people could not reliably get to work, healthcare, food, and essential services.

Through ongoing local collaboration, the work grew from addressing workforce transportation needs into a broader mobility effort designed to support residents, businesses, healthcare access, and community wellbeing.

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WHY THIS MODEL MATTERS TO FUNDERS

Invest in a System, Not Just a Single Trip.

Individual rides matter. But communities also need shared tools, trusted people, flexible funding, provider coordination, technology, data, and local partnerships that make reliable transportation possible over time.

When organizations share a coordinated mobility system, they can support more people without every hospital, nonprofit, employer, county, or community organization having to build a separate transportation program from scratch.

That means a philanthropic or corporate investment can help communities do more than respond to one transportation crisis at a time. It can help build local infrastructure that strengthens healthcare access, workforce stability, family wellbeing, and independence.

Support Direct Access

Fund rides, Mobility Wallets, volunteer mileage, public-transit access, and flexible transportation support.

Build Local Capacity

Help hospitals, nonprofits, employers, counties, and community organizations launch or expand mobility programs.

Strengthen Long-Term Systems

Invest in data, coordination, technology, staff support, provider networks, and community learning.

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Let’s Build the Right Mobility Solution for Your Community.

Whether you are exploring transportation support for patients, clients, employees, students, residents, veterans, older adults, families, or an entire community, Catch a Ride can help you find the right place to begin.

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